Terms and Conditions

The legislation of the Republic of Latvia requires online store owners to specify the terms of delivery and return of goods, as well as the right of withdrawal. These provisions constitute a distance contract (Cabinet Regulations).

Distance Contract 

The seller of the goods offered in this online store, hereinafter referred to as the Seller, on the one hand, and the person placing an order, hereinafter referred to as the Buyer, on the other hand, enter into the following Contract:

The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

Delivery and Payment Procedure

The Buyer orders goods through this website, specifying the type and quantity of goods to be ordered. The Buyer may pay for the goods using the payment tools integrated into the online store or by paying the invoice corresponding to the order, prepared by the Seller and sent to the Buyer by email. The invoice is prepared electronically and is valid without a signature.

The Seller ensures delivery of the goods within 20 days of receiving payment for the goods, agreeing on the delivery time with the Buyer.

Right of Withdrawal

The Buyer has the right to withdraw from the purchase within 14 calendar days of receiving the Goods by sending a notice of withdrawal to the Seller. The Seller will send the withdrawal form to the Buyer by email upon the Buyer's request.

The Buyer must return the goods to the Seller within 7 days of sending the notice of withdrawal. All costs associated with returning the goods to the Seller shall be borne by the Buyer.

The Buyer cannot exercise the right of withdrawal if:

  • the goods ordered cannot be returned due to their nature, or are perishable or quickly consumed;
  • the goods ordered have been made specifically for the Buyer to an individual order;
  • the Buyer has opened the packaging of audio or video recordings or computer software.

Section 12, paragraph six of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the goods during the period for exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer's exercise of the right of withdrawal or to deduct compensation if the goods have been damaged through careless handling during use or failure to follow the instructions, if the original packaging of the goods has been lost, or if the packaging has been significantly damaged.

Data Processing

By entering the necessary information when placing an order, the Buyer confirms that they have read and agree that the data they provide will be used to enable the Seller to accept the Buyer's order and deliver the goods in accordance with the requirements of the legislation of the Republic of Latvia. By entering the information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified email address.